Compliance

Dear Reader,

OTP Group is a prominent market participant of Hungary and the CEE region. The secret of our success is that thanks to our headquarters located in the CEE and subsidiaries in CEE and Central Asian region, more than 70 years of experience and customer base of approximately 20 million, we comprehend the requirements of our clients and are able to satisfy them efficiently. The undiminished dedication of our colleagues, their openness to innovative solutions and their creativity all foreshadows future success.

In addition to continuously increasing the shareholder value, profitability and efficiency, the management of risks and lawful operation, as well as the efficient enforcement of business, ethical and internal controls are of utmost importance in the operation of the Ipoteka bank OTP Group. The Group is characterized by a long-term approach and a responsible attitude, striving for sustainability. At the same time, Ipoteka bank OTP Group JSCMB (hereinafter – the Bank) is also mindful of its legal obligations to ensure that Bank operate profitably in the interests of their depositors, shareholders and investors. These two aspects must be balanced and interact with each other.

As an ethical and law-abiding institution, Bank and its entire management are committed to complying with all laws, including anti-corruption laws. Ipoteka bank OTP Group follows the principle of zero-tolerance in respect of corruption and bribery – it is strictly against all forms of corruption and supports anti-corruption conduct.

Our knowledgeable and committed employees, acting according to our high standard of ethics, are key to our success, who can work in a work environment where individual differences are accepted and valued; where respect for personal dignity is a basic requirement in all circumstances. All staff members of the Ipoteka bank are basically expected to perform their work in full compliance with the ethical and professional standards.

Transparent operation, as well as the harmonization of the interests of clients and the bank are of utmost importance. We are convinced that ethical operation substantially contributes to the enhancement of the bank’s performance and competitiveness, as well as its domestic and international reputation.

The basis and guidelines of ethical business operation are summarized in the Code of Ethics. Familiarization and compliance with the document, and the monitoring of the changes are key requirements from all employees and agents.